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5 Simple Things That Customers Love and Run Back For

Aug 23, 2016

Customer Service is not just a phrase, you must give “customer service” to stay in business.

 

  1. Grateful
    Always act grateful when a potential customer makes contact with you via phone, email, walk in, or social media. This is when it is decided if they want to do business with you, now or in the future.
  2. Help
    If you are unable to give the service that someone is looking for then try to refer them to somewhere else. This is not in any way taking away from your business. They may come back to you at a later date because you were helpful.
    Image result for help photos

Every business owner is not suited to be the face of their company. Just because you created the business does not mean you have great people skills. Choose someone that loves people and it comes thru when they interact with clients.  The first person a potential client speaks to is the impression they make about your business. Your product could be A one, however if the person at the front desk or over the phone is rude you can very easily loose a customer.

  1. Appreciation
    If you collect emails and phone numbers check in on your clients, no sales pitches just a quick note to say we appreciate your business.
  2. Free
    Put out little goodies from time to time, nothing over the top, coffee, tea, juice, water, and bananas are all inexpensive and most people enjoy them. Your clients will be happy you did.
  3. Real Discounts
    If you are going to give a discount then give a discount. 10% off just does not cut it anymore when your average customer is spending under $50.00 dollars. Choose a slow day and give away 20% off to customers.

CEO Derrick Billingslea of Business Solutions Source says, “Always anticipate what the customer needs and over deliver”.

Never leave a customer dissatisfied. There is always something you can do to make your customer happy.  You may have to bite the bullet sometimes but it will be well worth it in the long run.
Example: You misquote a price to a client. Apologize and let them know you made an error when you quoted the first price(this is the reason most successfully business owners have a price sheet).

Image result for apologize photos

 

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Simple and Healthy Recipe – The Allergen Free Cake (well except for the nuts)

Oct 28, 2014 0

By: Jules Clancy

Have you noticed an alarming increase in the number of people you know who suffer from food allergies or intolerances?

If you think back ten years ago, catering for someone with special dietary requirements was pretty rare. Sure there were vegetarians and people who had religious dietary requirements and of course people who just didn’t like some things (like me and bananas). Apart from that, in my world it was rare to come across people allergic to food.

These days, it seems, food allergies and intolerances are almost becoming the norm. According to Wikipedia, 3-4% of the US population are effected by food allergies and anywhere from 2-20% are impacted by food intolerances. There are signs of this trend emerging – given that innocent peanut butter sandwiches are being banned from school lunchboxes .

In my day job, it’s pretty hard to avoid the impact of increasing awareness of food allergens has on the business. One of our factories is classified as ‘nut free’. Sales of our rice cookies – made without wheat – are on the rise. Intensive cleaning procedures are in place at the end of each production run for biscuits containing known ‘allergens’.

But the thing that has really brought it home to me is my dear old Dad.

When I was little, I fondly remember being able to rely on Dad to ‘get rid of’ anything we didn’t want to eat. When there were icky black jelly beans around, or you chose unwisely from the chocolate box – Dad was always there to polish off the offending item.

But a few years ago, when he was in the midst of depression and being treated for a number of problems, one doctor sent Dad for an allergy test. The results came back with a positive reaction to four little ingredients – wheat, dairy, eggs and peas.

At the time I remember thinking it was going to be tough. Savoury food has been surprisingly OK. Think fish or meat and salads or veg. We’ve even found some gluten free pasta that isn’t too bad. Sweet treats and dessert, on the other hand have been incredibly tough.

Sometimes, when I’ve been cooking for a crowd at the farm I serve a separate dessert for Dad. I usually feel a little guilty. No one ever gets as excited about Dad’s ‘special’ dessert as they do about the decadent treat the rest of us are enjoying.

This weekend, I’m happy to say, I tackled the challenge of a Dad compliant dessert. Something wheat-free, egg-free and dairy-free that would also taste delicious. Lets just thank heavens dark chocolate doesn’t contain dairy. Oh and that my sister discovered a lactose free yoghurt.

wheat, dairy, egg & pea-free supermoist chocolate cake

serves 8 – 12

Apart from being suitable for my Dad, the biggest bonus of this recipe is how good it tastes. Decadently moist and rich, it is a serious dessert cake – fit for the fanciest of dinner parties. Although it would be very remiss of me if I forgot to mention how easy it is to make. With only 6 ingredients and a two step food processor mixing method – it’s only fractionally more challenging than mixing up a cake out of a packet.

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Jules Clancy is a qualified Food Scientist, the creator of The Stonesoup Virtual Cookery School and the author of the eCookbook 5Ingredients 10Minutes. She blogs about about super simple, healthy, 5 ingredients recipes that can mostly be prepared in 10 minutes active time over at Stonesoup (http://thestonesoup.com/blog/).Article Source: http://www.ArticleBiz.com
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The Free List

Oct 4, 2014 0

By Connie Alsobrook


Free Tracking and Security Apps: 
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Where’s My Droid
InstaMapper
MyLookout


Free Directory Assistance:

1-800-FREE-411


Free conference calling:
FreeConferenceCalling.com
Google Voice
InstantConference.com
JoinMe.com
AnyMeeting.com 


Free faxing:
FaxZero.com
GotFreeFax.com
HelloFax.com


Free high-speed Internet for light use:
FreedomPop.com

FON.com – Free private worldwide Wi-Fi network


Free cloud storage:
Dropbox.com
ADrive.com
Windows Live SkyDrive
CX.com
MiMedia.com


Free Online Classifieds:
eCrater.com
VivaStreet.net (for Spanish speakers)
Craigslist.org
Hoobly.com


Free Online University Courses: (Non-credit)
Open Yale – Non-credited courses
U.C. Berkeley – Non-credited courses
MIT University – Non-credited courses
Wikiversity
Free Education – Search the web for courses
OpenCourseWare Finder
OpenLearn
OpenCulture
Khan Academy
AcademicEarth
BYU Independent Study
Udacity
Coursera
GCFLearnFree.org
FreeWorldU.org – Free online pre-K to 12 program


Free Media Production Workshops:
Apple Media Workshops – Classroom-based, hands-on courses teaching multimedia software
HP Learning Center – Free online classes


Free Music:
Pandora Radio
Slacker.com
GrooveShark.com
Guvera
Jango (Internet radio)
Live365.com
QTrax.com
NoiseTrade.com
Imeem.com
TheRadio.com
DI.fm
Spotify.com
RadioParadise.com
radioIO.com
iHeart.com
Songza.com


Free Tax Service
IRS.gov – Complete list of free or cheap IRS-recommended filing services
TaxACT.com – Prepare and file your federal tax return for free — regardless of high income


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Free Stuff Times
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Find all of the latest Free Stuff on the internet with the Free Stuff Times android application. No offers, spam, or ads, just legit Freebies!The app also includes the other great sections of Free Stuff Times. The contests section is included for you to sign up for all of the great contests and instant win games online. The coupons page for great coupons on all of your favorite products. The What I got section, to see all of the great freebies that other Free Stuff Times users have receiving lately. The World section for international Free Stuff Times users! There is also a widget installed, so you can see all of the recent posts without having to open the app!


Listia
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Check out thousands of FREE items other people are giving away!
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Listia’s marketplace is much like eBay, but you use credits to bid on auctions instead of cash, so everything is free.


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Are you an avid deal seeker? Do you always know the when and where of the best sales? If so, you like to save money. But, you may be wasting your time looking for the best prices. Have you ever tried searching for free stuff first?
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